Aftersales

Thank you very much for choosing to use. The service system of Shenzhen Anruihong Technology Co., Ltd. will allow you to experience the first-class service level in the industry. We will strictly provide satisfactory services to consumers in accordance with the national three guarantee policy. The company has an after-sales service center at IPDK headquarters and regional after-sales service stations in some large and medium-sized cities to provide customers with consultation and maintenance services. There is no perfect product, but there must be "convenient, fast, thoughtful, and satisfactory" service. Regarding product after-sales issues, we solemnly promise:

★ 1. For Anruihong series products purchased from Anruihong Company or distributors, Anruihong Company provides normal warranty services for the product during the valid warranty period. The warranty period of the product shall take effect from the date of purchase (based on the date recorded on the official purchase certificate, invoice, or valid receipt)

★ 2. Please request a purchase voucher and keep it properly when purchasing Anruihong products, and bring it with you every time you receive services! If you are unable to provide proof of purchase invoice or valid receipt, and cannot determine the warranty period of the product, the free repair period will start from the production date on the product body production label.

★ 3. During the warranty period and under normal use and maintenance, any malfunctions caused by local components of the purchased product can be repaired and replaced with spare parts free of charge after inspection and confirmation by technicians from Anruihong Company.

4. Anruihong Company is not responsible for any special, accidental, or indirect losses incurred by users or distributors

5. The following situations are not covered by the warranty:

1. Damage caused by human factors;

2. Damaged production labels on the aircraft body;

3. Damage caused by failure to follow the user manual or installation errors;

4. Damage caused by natural disasters such as floods, fires, and force majeure factors;

5. Malfunctions and damages caused by unauthorized service personnel from Anruihong Company repairing, modifying, modifying, or disassembling;

6. The shell is severely damaged or scratched, and the circuit board is burned out;

7. The warranty period has expired;

8. All accessories of the product are not covered by the warranty;

6. Maintenance services and replacements provided during the warranty period will not be extended or restarted.

★ 7. The following warranty content is limited to the warranty period stated on this warranty card and the services provided by Anruihong Company's customer service center. If you have any questions, please contact the customer service center of Anruihong Company within the corresponding time.